Supported devices, browsers and camera permissions?
Supported
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Latest versions of Chrome, Safari, Edge, Firefox on mobile and desktop.
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iOS 15+ and Android 9+ recommended.
Camera permission (for QR scanning)
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iOS Safari: Settings → Safari → Camera → Allow; also Settings → Safari → Advanced → Website Data (remove blocks if needed).
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iOS Chrome: iOS Settings → Chrome → Camera → Allow.
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Android Chrome: ⋮ → Settings → Site settings → Camera → Allow.
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macOS Safari/Chrome: System Settings → Privacy & Security → Camera → allow your browser; then allow on the site prompt.
Scanning requires HTTPS; use app.boxclvr.co.za.
Related Articles
How do cookies work at BoxClvr?
Essential cookies (required): keep you signed in, secure your session, and let the app work. These are necessary for authentication, security, and session management and can’t be turned off. Without them, BoxClvr won’t run. Analytics cookies ...
How do you protect my privacy? (POPIA/GDPR)
You may request access, correction, portability, or deletion of your personal data. Email support@boxclvr.co.za) Use the subject: POPIA/GDPR request and include your account email. We’ll verify your identity and respond as soon as we can.
How do I troubleshoot common problems?
Camera won’t open / black screen: Check browser/app camera permissions; close other camera apps. Access denied after scanning: The QR isn’t owned by your account; use one of your codes. Didn’t receive QR code email: Check Spam; resend from QR codes ...
How does security and data protection work?
Data is protected in transit and at rest. Rest assured that all your personal information is encrypted and secured. We will not share your information with any third parties without your consent. QR code security: codes are locked to your account at ...
How do I add photos to items?
While adding or editing an Item, tap Image → choose Camera, Gallery, Files, or Google Drive. Depending on your price plan, you can assign 1, 2 or 3 images to each item.