What happens to my stuff if I downgrade?

What happens to my stuff if I downgrade?

  • When you downgrade and your current counts exceed the new limits, your data stays intact; you just can’t create new Locations/Rooms/Boxes/Items beyond the lower limits.

  • You can still search, scan, move, edit, archive existing content.

  • To create more again, upgrade.


    • Related Articles

    • Can I downgrade my plan?

      Yes, you can. So long as your current usage of locations, rooms, boxes, items, item images or codes is below the limit of the plan you wish to downgrade to, you are able to downgrade at any time. However, if are currently exceeding the limits of your ...

    • How do I change or upgrade my plan? (Paystack)

      Go to Profile → Plan or QR codes → View Full Plans. Select the new plan → complete Paystack checkout (for upgrades/annual). New limits apply immediately; you’ll receive any additional included QR codes by email (also available in QR codes to ...

    • How do I close my account and what happens? (data and deletion)

      You can permanently delete your account from the settings tab on the manage your profile page. Please note that this action is not reversible, as all of your associated data will be removed from our servers.

    • What if i need more than Premium? (Enterprise plan)

      If you need higher limits, integrations, or custom SLAs, contact us: support@boxclvr.co.za. Tell us roughly how many Locations, Rooms, Boxes, Items, QR codes you expect and we will be in touch with structuring a custom plan to meet your needs.

    • How do plans and limits work? (overview)

      Each plan sets maximums for Locations, Rooms, Boxes, Items, Images and QR codes. When you hit a limit, the app works normally, but you can’t create more of that type until you upgrade (or buy QR top-ups for codes only). See Profile → Plan or QR codes ...