What if i need more than Premium? (Enterprise plan)
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If you need higher limits, integrations, or custom SLAs, contact us: support@boxclvr.co.za.
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Tell us roughly how many Locations, Rooms, Boxes, Items, QR codes you expect and we will be in touch with structuring a custom plan to meet your needs.
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Can I downgrade my plan?
Yes, you can. So long as your current usage of locations, rooms, boxes, items, item images or codes is below the limit of the plan you wish to downgrade to, you are able to downgrade at any time. However, if are currently exceeding the limits of your ...
How do I create a BoxClvr account and choose a plan?
What you’ll need A valid email address and browser (mobile recommended) 1) Sign up Go to app.boxclvr.co.za/signup. Enter Username, Email, Password, Confirm Password. Accept Privacy Policy and Terms. Sign Up → you land on Choose Your Plan. 2) Choose a ...
How do I change or upgrade my plan? (Paystack)
Go to Profile → Plan or QR codes → View Full Plans. Select the new plan → complete Paystack checkout (for upgrades/annual). New limits apply immediately; you’ll receive any additional included QR codes by email (also available in QR codes to ...
How do top-up packs work?
Top-up code packs are a one-time purchase that will increase the number of codes you can use on BoxClvr. For every price plan, you are permitted to purchase extra codes on top of your included codes up to the specific limits of your plan. If you only ...
What are the support hours and response times?
Contact: support@boxclvr.co.za. We aim to reply within 1 business day for normal requests and faster for urgent scanning/login issues. If your request is time-sensitive, include “Urgent” in the subject.