What do I do if i don't receive the email? (verification, password reset, QR sheets)

What do I do if i don't receive the email? (verification, password reset, QR sheets)

  1. Check Spam/Junk/Promotions.

  2. Add support@boxclvr.co.za to contacts/allow-list.

  3. For QR code sheets, resend from QR codes page (Select → Email).

  4. Still missing? Contact support@boxclvr.co.za with your account email.


    • Related Articles

    • How do I change my password or email?

      Password: On the Login screen, use Forgot Password. Email / Personal info: Go to Profile → Personal and update your details. You will receive an email to your current connected email address to confirm the change. If no email is delivered, please ...

    • How do QR codes work?

      Ownership & security Locked at allocation: When codes are allocated to your account (sign-up, upgrade, top-up), they become owned by you immediately. Only your account can scan/view contents for those codes. Others will see Access denied. Assigning a ...

    • How to I resend my QR codes from the app?

      Go to the QR codes tab via your bottom navigation bar. Toggle Assigned/Unassigned, Select one or more codes. Tap Download Selected Codes (PDF) or Email a sheet of the selected codes to your registered email.

    • How do I create a BoxClvr account and choose a plan?

      What you’ll need A valid email address and browser (mobile recommended) 1) Sign up Go to app.boxclvr.co.za/signup. Enter Username, Email, Password, Confirm Password. Accept Privacy Policy and Terms. Sign Up → you land on Choose Your Plan. 2) Choose a ...

    • How do I print and place QR labels? (best practices)

      Download codes from QR codes and print on adhesive label sheets. (we have a custom printing service in the works!) Use matte labels to reduce glare; keep sizes consistent. Place on the lid/front-face of each box, not underneath. Avoid seams/corners; ...