Refunds and Money Back Guarantee
We are so confident in BoxClvr that, should you not be satisfied with your paid plan experience, we will offer you a full refund for your last month of use. All you need to do is send an email to
support@boxclvr.co.za with the subject 'Refund Request' and one of our support professionals will be in touch. No strings attached.
Disclaimer: Should you wish to process a refund, your account and data will be deleted from our servers. Should you wish to make use of BoxClvr again, you will need to create a new account. Only one month's refund request will be processed per user.
Related Articles
How do plans and limits work? (overview)
Each plan sets maximums for Locations, Rooms, Boxes, Items, Images and QR codes. When you hit a limit, the app works normally, but you can’t create more of that type until you upgrade (or buy QR top-ups for codes only). See Profile → Plan or QR codes ...
How do I create a BoxClvr account and choose a plan?
What you’ll need A valid email address and browser (mobile recommended) 1) Sign up Go to app.boxclvr.co.za/signup. Enter Username, Email, Password, Confirm Password. Accept Privacy Policy and Terms. Sign Up → you land on Choose Your Plan. 2) Choose a ...
How do top-up packs work?
Top-up code packs are a one-time purchase that will increase the number of codes you can use on BoxClvr. For every price plan, you are permitted to purchase extra codes on top of your included codes up to the specific limits of your plan. If you only ...
How does Billing, invoices and VAT receipts work? (Paystack)
After you upgrade/subscribe, Paystack emails a receipt to your billing email. Need a VAT/tax invoice or a different billing email? Email support@boxclvr.co.za with: account email, company name, VAT number, billing address, plan, and payment date. ...
How do I change or upgrade my plan? (Paystack)
Go to Profile → Plan or QR codes → View Full Plans. Select the new plan → complete Paystack checkout (for upgrades/annual). New limits apply immediately; you’ll receive any additional included QR codes by email (also available in QR codes to ...